Mike was great to work with. Whom ever the mechanic is , please thank him also.He worked quickly.

Very professional sales person. The lease purchase was easy and Lisa was very helpful. Love the car.

My sales rep made buying a car at gmc Buick of East Aurora a pleasant experience

Very fast and professional. Great experience. Faster than I thought it would be. Waiting room very nice and clean with a well maintained coffee and tea.

Jonathan is always a pleasure to work with! Quick and efficient service appointment everytime! Coffee is delicious and the team is always so kind and accommodating. That's why I always return my vehicle there for any of my service needs!!

Rob and Alyssa treated us well I can’t say enough about them All keepers

Always have superior service at west herr East Aurora Was able to get an appt when needed. Noah did a great job accommodating my needs and explained everything in detail. A+++

We have been dealing with West Herr for cars and service for over 15 years ! The service is professional and cordial Questions are answered and service is carried out in a timely manner.

The dealer was easy to set up an appointment with! Everything was handled quickly and exactly as expected time wise !

Service was quick and easy, staff was helpful with answering questions. Parts department also assisted with ordering matts for the new car.

Sales and Service Department staff are always welcoming and helpful. I believe that putting a customer's interest and needs are a direct result of Mr. Scot Beiler's influence and why West Herr is a growing and successful business.

Fantastic Dealership! Great people, both working in Sales, and Service. Professional, helpful, kind and caring, and always willing to go that extra mile for you. I would highly recommend this 5-Star Dealership!

Outstanding !! The courtesy and professionalism was incredible !! Looking forward to my next service appointment without reservation !!!

Very neat and professional.would highly recommend this dealership for its services and sales. Very satisfied

I had the pleasure of working with Chris Thorn when leasing my new Buick Envision Chris creates a very relaxed atmosphere while maintaining a high level of professionalism. Using good listening skills he finds the vehicle that meets your expectations at a price that you can afford. Richard Fox

This was my first time at the dealership and found the experience to be excellent! People couldn't have been more friendly and helpful!

I was taken on time. My Car was washed & ready in 1 hour. The service rep Greg was very courteous & helped me with my Rewards points.

I would like to express my appreciation to Desiree Vollmar at West Herr Buick GMC in East Aurora for her outstanding performance. Her dedication and commitment to focus on customer satisfaction and ability to build relationships with clients are truly remarkable.

The service team could not have been more helpful kind and efficient ! I feel very comfortable going there for all my car needs

I had an Excellent service experience with the entire team at West Herr East Aurora

Fantastic expirience. Jason Jones was my salesman with help from Haley. John in finance closed the deal for us. Overall a great expirience buying a luxury vehicle!

Service was great as usual. Keep you informed, friendly and helpful about any questions that arise

Alyssa was great!! I think she deserves a Diggs jersey! The whole experience was delightful. Thank you and I hope to continue doing business together.

Desiree Vollmar and her sales manager rocked it for me.. They were able to put me into another GMC truck. I went from a Canyon to a Sierra 1500 Elevation. Was I ever so impressed by the truck and by the both Desiree and Mike on how well they treated my wife and I. The constant contact I had with Desiree was impeccable, she made the purchase go so smooth. I will be going back when it is time to trade my wife's car in probably in January. If only we could have scored a cut out of Dawson Knox that would have sent the experience well over the top...

The dealership was responsive and very accommodating! I sincerely enjoyed working with their team. The car was prepped and ready for delivery on my schedule. The paperwork was complete and ready for me so that my time was not wasted with them filling out their required paperwork. Great job!